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Posted on Google Ben Franklin Crafts MonroeTrustindex verifies that the original source of the review is Google. We’ve had a great experience working with Jim and the team at TVCNet. Most recently, when our website was hit with a Denial of Service (DoS) attack, Jim responded quickly, identified the issue, and implemented advanced security measures through our Cloudflare firewall to stop the attack. What really stood out was his willingness to jump in and help troubleshoot multiple layers of the issue, including working alongside our web developer to resolve unexpected conflicts that came up afterward. He stayed engaged until everything was fully resolved. Reliable support like this is incredibly valuable, especially when running a complex WooCommerce website with a lot of moving parts. We truly appreciate the responsiveness, expertise, and dedication. Highly recommend TVCNet for website hosting and support. Ben Franklin Crafts & Frame ShopPosted on Google Abidemi SanusiTrustindex verifies that the original source of the review is Google. I found TVCNet when my website was hacked. My hosting company couldn't find the issue, but Jim did, within hours and got it sorted. His customer service is personal and way above fantastic. Every question is answered patiently. More so, he recognised that I suffer from digital PTSD since the hacking and I'm way over vigilant about my websites now, but he's still patient with my over-zealousness. Very highly recommended.Posted on Google Tyler LeinTrustindex verifies that the original source of the review is Google. We've been clients of TVCNet for over 20 years and have had a great experience working with them. They are responsive and efficient when help is needed. And the pricing of their services have always been in line or beat the competition. I couldn't ask for more!Posted on Google Edie and Denny LottTrustindex verifies that the original source of the review is Google. I found The Virtual Company and TVC Net when one of my nonprofit websites was hacked and became a Japanese E-Commerce site. My webhost at the time was no help at all! Jim fixed my website and had it up and running with no loss of content less that two hours after I called him. He also gave me several tips on how to make my websites more secure. Yesterday I added hosting for a website and Jim had it migrated and running quickly with no down time in within hours after I contacted him. When you need help there is no waiting. He is a WordPress wiz and a true professional!Posted on Google Todd FlemingTrustindex verifies that the original source of the review is Google. I stumbled upon Jim and the TVC.net crew several years ago when my business website had been hijacked and redirected. They had me back up and running in no time. My site was being hosted by a big nationally advertised firm at the time. I asked TVC if they offered hosting services. Sure enough they did. I was more than happy to move the site to them and subscribe to their HackGuard service. TVC has hosted and kept tabs on my site for several years since my initial contact with them. Any questions or issues have always been addressed promptly any time of the day or night. I’ve had nothing but good experiences with them for many years and would recommend them to anyone in the market for the services they provide.Posted on Google Marco DavanzoTrustindex verifies that the original source of the review is Google. Excellent service! Helped me get my website updated and safe very quickly. Very responsive to requests.Posted on Google Bryan ThompsonTrustindex verifies that the original source of the review is Google. I've been hosting websites for 25 years. TVCnet is the most responsive and reliable hosting I've used. I view them as an integral part of my web agency. I moved 25 hosting clients to TVCnet's VPS servers two years ago. They handled the whole migration without any issuesPosted on Google Josh McCallTrustindex verifies that the original source of the review is Google. Recently one of my clients suffered a massive denial of service attack. With most webhosts, we would have had to mitigate this attack on our own. But Jim and his team were on the line with us from the very first day and have stood with us throughout. I work with a lot of different webhosts. This level of service is incredibly rare.Posted on Google Kauai Family MagazineTrustindex verifies that the original source of the review is Google. Jim at TVCNet is one of a kind! I have been using them for 10 years now. Whenever I have problems with my WordPress website he goes out of his way to help! Recently we wanted to make the WordPress site more SEO-friendly and he gave me a step-by-step explanation on what to do! Additionally, whenever I had any issues on this topic he would go the extra mile to offer help! Without his help I would have never been able to make my site SEO-friendly. He is a WordPress Expert! Not just that, Jim always makes sure my website is safe from hackers, we have not seen a hacker touch my site for years. If anyone needs a Hack Guard, TVCNet is the Premier option.Posted on Google Dennis RiggsTrustindex verifies that the original source of the review is Google. Jim and company helped me sort through my needs in a very patient manor. Customer service with these guys is outstanding!
